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UPDATED: SEPTEMBER 26, 2023

Visiting A Patient

Mampilly welcomes families, Essential Care Partners (ECPs)/support people and visitors to our hospital and community locations. We want everyone to be safe and comfortable during their visit.

As the pandemic improves and Ontario eases some COVID-19 policies, Meca has adjusted our guidelines for visitors and ECPs. As the COVID-19 pandemic changes in the future, Meca may need to make further changes to protect our patients, health care teams and the public.

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GUIDELINES

Guidelines At A Glance

At our medical center, we prioritize the well-being and safety of our patients, staff, and visitors. To ensure a smooth and comfortable experience, we kindly ask all visitors to follow the guidelines outlined below. These simple measures help us maintain a secure and welcoming environment for everyone. Please familiarize yourself with our visiting hours, registration procedures, and important policies regarding prohibited items, mobile phone usage, and patient privacy. By adhering to these guidelines, you contribute to the overall care and safety of our medical center. Should you have any questions or need assistance, feel free to approach our staff, who are here to help.

Public Entrances

  • Everyone can now enter and exit the General site through Entrance 2 West and Entrance 1 South between 6 a.m. and 9 p.m. and through Entrance 1 South after hours by pressing the intercom button beside the public entrance door to gain access.

Expanded Visitor Access

    • Patients can have visitors 24 hours a day according to their preference, with two visitors at the bed side at a time to maintain physical distancing.
    • To support families, children under 14 are excluded from this limit. Children must be accompanied by an adult who is not a patient and wear a mask provided by Meca.
    • Visits with patients admitted to a unit with a declared outbreak may be considered. Speak with your patient's care team.
    • Outpatients can have up to two visitors accompany them for an appointment.
    • To ensure everyone's safety and comfort, the patient's care team may make exceptions to the above.
    • Pre-booking and signing into the unit upon arrival is no longer required.
    • Virtual visits are still available over MS Teams or Facetime. To arrange a virtual visit, connect directly with the patient's nursing unit.

On the Day of Your Visit

  • Monday to Friday: 9:00 AM – 6:00 PM
  • Weekends and Public Holidays: 10:00 AM – 4:00 PM
  • Visiting hours may vary by department. Please confirm with the reception.
  • All visitors must register at the front desk upon arrival.
  • Photo identification may be required for security purposes.
  • Visitors will be given a visitor badge that must be worn at all times while on the premises.
  • Smoking is prohibited in all areas of the medical center, including outdoor spaces.
  • Alcohol and drugs are not allowed on the premises.
  • Weapons of any kind, including firearms and knives, are strictly prohibited.
  • Please silence your mobile phones and other electronic devices to avoid disturbing patients and staff.
  • Avoid using mobile phones inside patient rooms, especially in intensive care units.
  • Ensure that mobile phone usage does not interfere with medical equipment.
Contact Here For Any Kind Of Inquiry